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The UK’s largest provider of property inventory management reporting services, No Letting Go, and mydeposits, powered by Total Property, are thrilled to announce a strategic partnership. This collaboration will integrate No Letting Go’s advanced reporting software, Kaptur, with mydeposits’ expertise in deposit protection and early resolution.

Transforming Property Management

This partnership marks the beginning of a revolutionary property management solution designed to empower property professionals with independent management of reporting tasks, streamlining end-to-end tenancy management. During this initial phase, we will provide best practice guidance to the industry, paving the way for future enhancements.

Enhanced Protection and Efficiency

The collaboration will combine inventory reports and deposit protection into one seamless system, creating a comprehensive audit trail to facilitate end-of-tenancy negotiations for letting agents, landlords, and tenants. Key benefits include:

  • Streamlined Operations: Unified management of inventories and deposits, reducing administrative workload and improving efficiency.
  • Reduced Disputes: Fewer disputes due to accurate, detailed, and defensible inventory reports.
  • Enhanced Compliance: Improved adherence to regulatory standards, reducing the risk of non-compliance.
  • Scalable Solutions: Flexible services that expand or contract based on demand without significant overhead costs.
  • Improved Customer Satisfaction: Better service delivery, leading to higher satisfaction among landlords, letting agents, and tenants.

Leadership Insights

Eddie Hooker, founder and CEO of mydeposits, stated: “mydeposits’ strategic partnership with No Letting Go and Kaptur is the natural next step, after a long working relationship based on a shared commitment to providing protection and peace of mind for landlords, agents and tenants throughout the lifecycle of a tenancy. This collaboration, which comes hot on the heels of the launch of our innovative new Total Property platform for custodial members, will eventually provide mydeposits members with an exclusive opportunity to access state-of-the-art technology and a nationwide network of trained professionals to create accurate and fully compliant property reporting, wherever they are and whenever they need it. We have enormous confidence in the positive impact it will have on improving compliance and customer retention, reducing costs, and facilitating negotiation, streamlining end of tenancy turnaround.”

Nick Lyons, co-founder and CEO of No Letting Go, added: “No Letting Go, Kaptur and mydeposits have already worked together for more than 15 years and delivered over one million reports, so we are excited about the additional protection and operational efficiency this collaboration will ultimately bring to our customers. At No Letting Go, we understand that many property professionals prefer having the autonomy to handle their inventory management and other property inspections in-house. That’s why we’ve partnered with Kaptur software to offer a flexible, scalable solution, to make sure our customers have the best of both worlds: professional, qualified inventory clerks on demand, without any additional overhead costs, with the capability of completing any report in-house if you need to. Flexible reporting, exactly when you need it.

Leveraging No Letting Go’s extensive professional network of over 400 on-demand inventory clerks, alongside Kaptur’s advanced reporting software, mydeposits customers will be directed to accurate, detailed, and defensible inventory reports, protecting all parties from end of tenancy disputes and guaranteeing compliance with all fire safety requirements, ensuring smoother end of tenancy processes.”

Benefits for All Stakeholders

By combining the expertise of mydeposits and Kaptur, this partnership offers significant benefits to various stakeholders in the private rented sector:

  • Letting Agents and Property Managers: Especially those managing large portfolios or dealing with high seasonality, multiple offices, inconsistent reporting, and high staff turnover.
  • Landlords: Effective management of inventories and deposits, resulting in fewer disputes and smoother negotiations.
  • Tenants: Transparent and fair handling of deposit disputes and clear inventory processes.
  • Residential Property Market: Sectors such as build-to-rent, student housing, and large multi-branch agents, as well as users of CRM platforms like Reapit and Teclet.

For more information, visit the partnership page at