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New Feature

Save time and reduce travel costs with postcode-based visit booking

Kaptur’s Bulk Booking Property Visit feature helps letting agents group tenants by postcode, contact them in bulk and arrange mid-term inspections with less admin and less back and forth.

Routine visits are becoming more important as agents place greater focus on evidence gathering during the tenancy. But arranging those visits can quickly become an admin burden. Kaptur gives your team a more holistic way to manage property visits, from tenant contact and appointment booking through to reminders, reporting and evidence capture.

Property inspector conducting a mid-term inspection with clipboard


Visits booked. Routes planned. Reminders sent.

The Challenge

Routine visits are essential, but scheduling them can drain your team’s time

Mid-term inspections help agents monitor property condition, identify issues early and gather important evidence during the tenancy.

But the process of arranging those visits is often inefficient. Your team may spend hours contacting tenants individually, waiting for replies, chasing confirmations and trying to build a route that does not send inspectors back and forth across different areas.

That means more admin, more travel and less time spent completing actual visits.

  • Too much time spent contacting tenants one by one
  • Repeated back and forth to agree appointment times
  • Inefficient routes across different postcode areas
  • Higher travel and fuel costs
  • Missed appointments due to poor communication
  • Fewer inspections completed in a day
  • More pressure on property managers
  • Inconsistent evidence gathering

The Solution

Group tenants by postcode and book visits in bulk

Bulk Booking Property Visits helps your team plan routine inspections around location. Users can group tenants by postcode, send appointment options in bulk and allow tenants to choose a time and day that works for them.

Automated reminders then help keep appointments on track, reducing missed visits and manual follow-up.

  • Group tenants by postcode
  • Contact multiple tenants at once
  • Offer appointment options in bulk
  • Let tenants choose a convenient time
  • Send automated reminders
  • Reduce manual chasing
  • Plan smarter inspection routes
  • Connect visit booking with reporting and evidence capture

Benefits

Less admin. Lower travel costs. Better-planned inspection days.

Kaptur helps letting agents remove friction from routine visit scheduling, so teams can complete inspections more efficiently and gather the evidence they need.

⏱️

Save time on admin

Stop arranging every visit manually. Contact tenants in bulk and reduce the hours spent sending emails, making calls and chasing replies.

🚗

Reduce travel costs

Group visits by postcode so inspectors can complete appointments in the same area, cutting unnecessary mileage, fuel costs and time on the road.

📈

Complete more visits per day

Better route planning means fewer gaps between appointments and more time spent carrying out inspections.

💬

Improve tenant communication

Give tenants clear appointment options and automated reminders, helping to reduce confusion and missed visits.

📂

Support stronger evidence gathering

Make routine visits easier to complete consistently, helping your agency build clearer tenancy records over time.

🔗

Take a holistic approach

Bring booking, reminders, visits and reporting into one connected workflow instead of managing each step separately.

Post Section 21

Built for a more evidence-led rental market

With the removal of Section 21, letting agents and landlords need to place greater importance on the evidence gathered throughout a tenancy.

Routine visits help create a clear record of property condition, maintenance issues and tenancy activity. But to be effective, they need to happen consistently and be properly documented.

Kaptur helps by making the process easier to manage from the start. By reducing scheduling admin and helping teams plan visits more efficiently, Kaptur supports better evidence gathering without adding unnecessary pressure to your team.

Why consistent visits matter now more than ever

Routine mid-term inspections create an ongoing record of property condition. That record becomes especially valuable when disputes arise or possession proceedings begin. Having clear, date-stamped evidence — captured consistently through a structured process — strengthens your agency’s position and supports your landlords.

How It Works

A holistic way to manage routine visits

Bulk Booking Property Visits is not just a diary tool. It is part of Kaptur’s wider property reporting workflow — manage the full visit journey in one connected process.

1

Identify visits due

See which properties need routine visits and plan ahead with greater confidence.

2

Group by postcode

Organise visits geographically to reduce travel time and avoid inefficient routes.

3

Contact tenants in bulk

Send appointment options to multiple tenants at once instead of arranging each visit manually.

4

Automate reminders

Keep tenants informed and reduce the risk of missed appointments.

5

Complete the visit

Carry out inspections with a more organised schedule and fewer gaps between appointments.

6

Capture evidence

Connect routine visits to consistent, photo-rich reporting for clearer tenancy records.

Before & After

From scattered scheduling to smarter visit planning

Before Kaptur

  • Contacting tenants individually
  • Waiting for replies and chasing confirmations
  • Manually updating diaries
  • Travelling back and forth between postcode areas
  • Losing time between appointments
  • Struggling to complete enough visits in a day
  • Evidence gathering delayed by scheduling problems

After Kaptur

  • Group tenants by postcode
  • Send appointment options in bulk
  • Let tenants choose a convenient time
  • Use automated reminders
  • Plan more efficient inspection routes
  • Reduce travel time and costs
  • Complete routine visits more consistently

See It In Action

Plan a better inspection day

Imagine you have ten routine visits due across several postcode areas.

Without Kaptur, your team may spend hours contacting tenants individually, then end up with appointments scattered across the day and across town.

With Bulk Booking Property Visits, you can group tenants by postcode, send available appointment options in bulk and build a more efficient schedule around location.

The result is less admin for your team, a simpler booking experience for tenants and fewer wasted miles for inspectors.

Ready to make routine visits easier and more cost-effective?

See how Kaptur can help your agency save time, reduce travel costs and take a more holistic approach to tenancy evidence.

No-fuss property reporting software built by property people, for property people.

FAQs

Common questions

What is Bulk Booking Property Visits?

Bulk Booking Property Visits is a Kaptur feature that allows users to group tenants by postcode and send appointment options in bulk for routine or mid-term inspections.

How does it save time?

It reduces the need to contact tenants individually. Agents can send appointment options to multiple tenants at once and use automated reminders to reduce manual follow-up.

How can it reduce travel costs?

By grouping visits by postcode, agents and inspectors can plan appointments in the same area, reducing unnecessary mileage, fuel costs and time spent travelling between properties.

Can tenants choose their own appointment time?

Yes. Tenants can be sent appointment options and choose a time and day that works for them.

Does the system send reminders?

Yes. Automated reminders help reduce missed appointments and keep scheduled visits on track.

Why is this useful after the removal of Section 21?

With Section 21 removed, evidence gathered during the tenancy becomes more important. Routine visits help agents build clearer records of property condition, maintenance issues and tenancy activity.

Is this only for booking inspections?

No. The feature is part of Kaptur’s wider, holistic approach to property reporting, connecting booking, tenant communication, reminders, visits and evidence capture in one workflow.